A Cloud-a-Day Keeps the Conflict Away!
Dealing With Dilemmas
Common Sense Systems, Inc. published on their company website two excellent papers about conflicts, or dilemmas. In those articles they explore the nature of dilemmas and provide actionable advice that individuals and groups can use to improve their ability to recognize and resolve dilemmas in an effective manner.
Dealing With Dilemmas in Personal Life
The abstract of the first article titled Dealing With Dilemmas in Your Personal Life by Wendy Fujikawa and John Sambrook reads:
Our lives can be quite complex. We take on many roles as parents, spouses, siblings, children, friends, bosses – to name a few – each played with their own set of beliefs and needs. Every day brings unpredictable demands that can sometimes become overwhelming to manage. We are faced with making decisions and ethical choices for events that are often “gray” in nature. Furthermore, those we interact with bring their own set of beliefs into the mix. Considering the variety of factors involved in a given situation, it is inevitable that dilemmas frequently occur.
The degree to which we are able to quickly recognize dilemmatic situations and resolve them without compromising important needs can have a large impact on the quality of our lives. An effective way to consistently deal with dilemmas, would not only give us the capability to resolve serious problems, it would facilitate communication and fulfillment in our relationships.
It is, therefore, practical to provide education and training for dealing with dilemmas to improve the management of our daily lives; with that establish the importance of accountability for not compromising the important needs of all who are involved in the dilemma.
Dealing With Dilemmas in Software Engineering
In the second article, Dealing With Dilemmas in Software Engineering, John Sambrook provides more focused view on dilemmas in his particular field:
Software engineering is a complex and demanding activity. The degree to which engineering teams are able to recognize dilemmatic situations and resolve them quickly and without compromising important needs has a large impact on the performance of the team and the quality of the developed software. For this reason, providing engineering teams with education and training in dealing with dilemmas and establishing accountability for not compromising on important needs is a logical and practical means to improve their performance.
By reading those articles, you will learn about nature of conflicts, about diagramming conflicts by using the Evaporating Cloud conflict resolution tool and about recognizing, assessing, clarifying and resolving conflicts without compromising.
Topic: Dealing With Dilemmas